Valve is adding a new feature to Steam Deck today to support gathering feedback from players by asking direct questions about your experiences. (This is an opt-in feature: they will ask you once if you’re open to answering questions, and you can opt out at any time.)
The initial data we’re gathering in this way is about titles that are Steam Deck Verified. We’re able to collect objective data (crashes, etc.) to help us understand how well the technical side of our review process is working, but ultimately the Deck compatibility ratings are about the overall experience: the definition of “working well” is succeeding at enabling current and future Deck customers to find the experiences they want. We want to make sure we’re doing that, or identify the titles for which your experiences don’t match your expectations.
The data collected by this system won’t directly change the Deck compatibility category for a title. In other words, we’re not crowdsourcing the compatibility testing process, but instead checking in with the crowd to confirm whether the process we’ve built is enabling the experiences we all want it to.
How It Works
After playing a game on Deck, you may be presented with the question “Can we occasionally ask you for feedback?”. Your decision on whether to participate is saved to the new Steam Deck “Ask Me For Feedback” option in your account preferences and can be changed at any time.
Opting in to this system by answering yes means that your Deck may start asking you direct questions about your experiences. For example, after playing a Verified title, we may ask you whether that rating matches the experience you just had in the game:
It’s been a month since Steam Deck launched, and we’re just getting started. As more and more customers get their hands on Deck, the data from those opted-in (combined with all our other feedback and data sources) will help us understand how we can best improve the experience across the board.
